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Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Accepted Insurance

Review a list of accepted insurance plans at Cleveland Clinic.

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Billing & Finance

Find billing information and financial assistance, plus FAQs.

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Financial Assistance

Eligibility guidelines for financial assistance.

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Pay Your Bill Online

Manage and pay your hospital bills online using MyAccount Online Bill Pay.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

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About Cleveland

Learn more about the city we call home.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic?

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care and we are working harder every day to achieve that goal. Cleveland Clinic is ranked as one of the nation's top hospitals by U.S. News & World Report.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

Patient JoAnn Burrow pictured with her son at his elementary school graduation.

Down 122 Pounds…and Counting!

Aug 1, 2022

“When and what you eat, and when and how you exercise matters."

Read Story
Maria and Monica say they now have a lifelong bond after undergoing their liver transplants.

Strangers Turned Sisters After Women Share Same Liver from One Donor

Jul 28, 2022

“I was surprised we would both have an opportunity for a new life. I am so grateful for that.”
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Joe Santoro undergoes a robotically-assisted approach to his mitral valve repair surgery.

Robotically-Assisted Mitral Valve Repair Surgery Keeps Joe in the Band

Jul 19, 2022

After seeing Dr. Navia, I knew there were more options
Read Story
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